Terms of Use

The technical information on this website is general. Passive fire outcomes depend on the actual construction, the services involved, the required fire resistance level, the tested system and the condition on site. Nothing on this website is project-specific advice, and nothing on it establishes that an installation, product or building is compliant, certified or approved.

Australian Standards and the National Construction Code are referenced in general terms only. We do not reproduce their text. Where an answer depends on those documents, obtain them and take project-specific advice.

By uploading files you confirm that you are authorised to provide them to us, and that doing so does not breach an obligation you owe to someone else. If your project documents are subject to a confidentiality agreement, check before you send them. We treat what you send as confidential to your project and use it only to assess and deliver your enquiry, unless you separately tick the box asking us to contact you about other services.

If someone else brings a claim against us because you sent us material you were not authorised to send, you agree to meet the reasonable costs of dealing with that claim. What you can be asked to meet is capped at the greater of two figures: the amount you have paid or agreed to pay us for the work the material relates to, and $20,000. Where no work has been quoted or engaged, the cap is $20,000.

That cap does not apply where you sent the material fraudulently, or knowing you were not entitled to send it. In those circumstances your liability is not limited by this clause.

This does not apply to the extent the claim arises from something we did or failed to do, and nothing in it affects your rights under the Australian Consumer Law.

Your rights under the Australian Consumer Law are not affected. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law, to the extent that it cannot lawfully be excluded, restricted or modified. Where we are liable under a consumer guarantee that cannot be excluded, and the services are not of a kind ordinarily acquired for personal, domestic or household use, our liability is limited, at our option, to supplying those services again or paying the cost of having them supplied again.

Subject to that, this website is provided as it is. We do not warrant that anything on the website is complete, current or suitable for your project, or that the website will be available without interruption or free of error.

You decide whether anything here applies to your project. Passive fire outcomes depend on the actual construction, the services involved, the required fire resistance level, the tested system and the condition on site. Do not rely on this website as the basis for a construction, compliance, certification or safety decision. Where the decision matters, obtain the relevant Standard or NCC provision and project-specific advice.

Subject to the first paragraph of this section, we are not liable for any loss or damage — including loss of profit, revenue, opportunity or data, rectification cost, or any indirect or consequential loss — arising out of or in connection with your use of this website, your reliance on anything published on it, or the website being unavailable. That applies whether the claim arises in contract, in tort including negligence, under statute or otherwise.

Nothing in this section limits our liability for death or personal injury caused by our negligence, or for fraud.

Where we link to a standards body, a regulator, a manufacturer or another organisation, we do so because the source is useful. We do not control those websites and are not responsible for their content or availability.

If a court finds any part of these terms unenforceable, that part is severed and the rest continues to apply. If we do not enforce a term straight away, we do not give up the right to enforce it later.

These terms are governed by the law of Western Australia. You and Fire Rated Systems Pty Ltd submit to the non-exclusive jurisdiction of the courts of Western Australia and the courts that hear appeals from them.

If you have a question about these terms, email admin@fireratedsystems.com.au or call (08) 6149 5444.